Terms of Service

Last updated: July 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the Solto platform, websites, and related services (the “Services”) provided by Solto (“Solto,” “we,” “us”). By creating an account, subscribing to a plan, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. The Services

Solto provides a real-estate business platform, including customer-relationship management (CRM), communications, marketing, document and e-signature tools, and — for members who elect it — real-estate brokerage services in the State of Texas. Specific features depend on the plan you select.

2. Eligibility & accounts

You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of the information you provide, for maintaining the security of your login credentials, and for all activity under your account. Notify us promptly of any unauthorized use. One account per person or business; you may not share access or resell the Services without our written consent.

3. Subscriptions, trials & billing

Paid plans are billed on a recurring monthly basis to the payment method on file until cancelled.
Where a free trial is offered, your card is stored but not charged until the trial ends; your first charge occurs at the end of the trial unless you cancel before then.
Setup fees, add-ons, and per-transaction brokerage fees (where applicable) are described at checkout or in your membership agreement and are non-refundable except as required by law.
You may cancel at any time from your account or by contacting us; cancellation stops future renewals. Fees already incurred are not refunded on a pro-rata basis unless stated otherwise.
We may change plan pricing on renewal with prior notice.

4. Brokerage membership (if elected)

If you join the Solto brokerage, your sponsorship, commission terms, fees, and obligations are governed by your separate written Membership/Independent Contractor Agreement and by the rules of the Texas Real Estate Commission (TREC). You are responsible for maintaining your license in good standing and for filing any change-of-sponsorship with TREC. Nothing in these Terms creates an employment relationship; brokerage members are independent contractors.

5. Communications & messaging consent

By providing your phone number and email, you consent to receive account, transactional, and — where you opt in — marketing communications from Solto by email, phone, and SMS/text. Message and data rates may apply. You can opt out of texts by replying STOP and of marketing email via the unsubscribe link. If you use the Services to contact your own clients, you are solely responsible for obtaining the consents required by applicable law (including the TCPA and carrier 10DLC/A2P rules) and for honoring opt-outs.

6. Acceptable use

You agree not to use the Services to: send unlawful, deceptive, or unsolicited messages; violate any law or third-party right; upload malware; attempt to breach or overload the Services; scrape or resell data; or infringe intellectual property. We may suspend or terminate accounts that violate this section.

7. Your content & data

You retain ownership of the contacts, documents, and content you put into the Services (“Your Content”). You grant Solto a limited license to host, process, and display Your Content solely to provide the Services. You are responsible for having the rights and consents necessary for Your Content. Our handling of personal information is described in our Privacy Policy.

8. Third-party services

The Services integrate with third parties (e.g., payment processing, messaging carriers, mapping, and MLS/listing sources). Your use of those integrations may be subject to their terms, and we are not responsible for third-party services.

9. Intellectual property

The Services, including software, design, and trademarks, are owned by Solto or its licensors and are protected by law. Except for the rights expressly granted to you, we reserve all rights.

10. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Solto disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that messages will always be delivered. Nothing in the Services constitutes legal, tax, or financial advice.

11. Limitation of liability

To the fullest extent permitted by law, Solto will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim arising out of or relating to the Services will not exceed the amounts you paid us in the twelve (12) months before the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold Solto harmless from claims, damages, and expenses arising out of your use of the Services, Your Content, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Services at any time. We may suspend or terminate access for violation of these Terms, non-payment, or as required by law. Upon termination, your right to use the Services ends; we may delete Your Content after a reasonable period, subject to our record-keeping obligations.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with a new “Last updated” date and, where appropriate, notified to you. Continued use after changes take effect constitutes acceptance.

15. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. The exclusive venue for disputes is the state or federal courts located in Texas, and you consent to their jurisdiction.

16. Contact

Questions about these Terms? Email support@gosolto.com.